Our customers and partners rallied behind us on a global scale to earn us the titles of:
Bookassist also won a People’s Choice award for customer centricity as well as being voted into the top 10 places to work in hotel tech.
Described as the ‘Grammys of Hotel Tech’, the HotelTechAwards recognize companies who win in the eyes of the judges that matter most: customers.
Every major hotel brand and thousands of independents worldwide turned out to contribute 11,622 new verified product reviews, making this the most expansive and the most competitive year in HotelTechAwards history.
“This is Bookassist’s 3rd year in a row taking home multiple golds at the annual HotelTechAwards. Hotel marketing is extremely complex and Bookassist has demonstrated a strong commitment to helping hotels reach their full direct booking potential with a trusted partner. Bookassist has combined strong value oriented technology with high quality marketing services to be a trusted technology partner for hotel marketers around the world,” says Hotel Tech Report CEO Jordan Hollander.
“Our loyal community of customers, our partners and our staff have together made Bookassist the company it is today and bringing home multiple golds again this year is a win shared by all of them. We are particularly grateful for the high praise Bookassist’s support received from customers. Bookassist outstripped all of the top competitors for customer support scoring 4.9 / 5 across all product categories. Winning a People’s Choice award for customer centricity recognises the staff members who focus with real dedication on customer satisfaction.” Dr Des O’Mahony, CEO & Co-Founder Bookassist
The Only Judges That Matter Are Customers
“A key partner for the hotel business. We have increased our direct bookings up to 60% through our official site managed by Bookassist within the last 6 years. They offer flexibility, professionalism, best practices, and are online marketing leaders.” Hotel Manager – Apartments in Spain
“Outstanding customer service. Since switching our website, digital marketing and booking engine to Bookassist, we have seen a year on year increase in business.” Marketing Manager – Boutique in Ireland
“Ahead of the curve & perfect harmony. Bookassist’s innovative practices all work in perfect harmony together to optimise conversion and increase bottom line revenues.” Sales and Marketing – Group in Ireland
“There are several all in one marketing solutions in the market. What sets Bookassist aside is their ability to deliver strategic advice and really help you on a daily basis. Make sure to consider the value of good customer service and advice.” Benjamin Devisme, VP Sales @ Quicktext
“The clients that get the most out of Bookassist are the ones that do not just buy a booking engine, but also leverage Bookassist’s deep capabilities. The package works well together as a whole.” Brendan May, Managing Director @ HotelResBot
View the official press release here.
Bookassist ensures hotels gain profitable and sustainable advantage by focusing on and building their direct business. We support hotels with award-winning technology and services, expert advice and support together with a large data set to guide strategy and online success. As an extension of each hotel’s in-house marketing team, Bookassist works with the hotel’s team to build real and sustainable profitability.
If you’re not currently working with Bookassist, but would like to hear more about the value we could drive for your business, simply contact us and a member of the team will be in touch soon!