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Grand Hotel Kielce

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Bookassist stepped in and designed a new customized strategy for us

96% increase in revenue

Rooms

122

Stars

Location

Kielce, Poland

Aleksandra Chmura-Kozak

Revenue Manager

Bookassist stepped in and designed a new customized strategy for us, leveraging the right sales techniques that led to a substantial increase in direct bookings.
Our primary challenge was to boost the number of bookings made through our own website, as data revealed a significant lead in bookings from OTAs. Despite our efforts to improve direct bookings, we realized that without the right knowledge and tools we needed the expertise of professionals.
 
Bookassist stepped in and designed a new customized strategy for us, leveraging the right sales techniques that led to a substantial increase in direct bookings. Their professional approach, along with dedicated individuals and regular analysis of activities, has allowed us to modify our strategy continuously, leading to improved performance and increased revenue from direct bookings.
 
The most notable outcome of this collaboration has been a visible increase in bookings through our own site, which was our top priority. As a result, we have managed to lower the costs associated with OTAs, resulting in actual savings on commissions. This financial advantage has empowered us to invest the saved funds into expanding our direct strategy, which we consistently optimize for even better results.
Undoubtedly, the knowledge and guidance we receive from Bookassist have been instrumental in streamlining our work and, consequently, boosting the company’s revenue.
 
The team of experts at Bookassist consistently presents us with innovative solutions and professional suggestions, ensuring that we continue to grow and maintain a competitive edge in the market. We are truly delighted with our partnership with Bookassist and the remarkable impact they have had on our business’s success.

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