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Strategy Powered by Insight

Bookassist Intelligence

Key Point Number 1

Holistic Business Analysis

Go beyond surface-level data. Our business intelligence platform provides across-the-board business analysis covering the entire customer journey, giving you a complete picture of your performance from first click to final booking.

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Key Point Number 2

Real-Time Strategic Insights

Harness the power of real-time insights to make smarter, faster decisions. We track key metrics continuously, helping you identify trends, spot opportunities, and optimise your hotel's strategy with confidence.

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Key Point Number 3

Expert Human Strategy

Technology alone is not enough. Our experienced Client Success Managers and eCommerce specialists work with you, using the data to refine your strategy, set achievable targets, achieve revenue goals and drive down your Cost Per Acquisition (CPA).

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The Power of Partnership

Data is powerful, but expertise makes it profitable. While our Bookassist Intelligence platform delivers the critical data and real-time insights, the vital ingredient we add is the skill and expertise of our people. Your dedicated Client Success Manager acts as your personal direct booking expert, working closely with your team to devise and refine data-informed strategies. This partnership ensures we set and achieve real, deliverable targets—not hype—to continually optimise your direct channel.

booking platform

Intelligent Features

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Performance Dashboards

Access real-time insights how your digital marketing efforts are translating into booker site engagement and direct bookings.

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Customer Journey Analysis

Understand the complete path to purchase. We analyse every step—Attract, Engage, Convert—to identify areas for strategic improvement and increased profitability.

BI-ROI

ROI & CPA Tracking

Continuously monitor your Return on Investment (ROI) and Cost Per Acquisition (CPA) to ensure your marketing spend is always optimised for maximum profit.

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Strategic Reviews

Partner with your Client Success Manager for monthly KPI meetings and Quarterly Strategic Reviews to ensure your direct business objectives are being achieved.

Does your booking engine deliver a 5-star experience?

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Proven Profitability

CPA

Through continuous refinement and strategic analysis, our engaged clients can achieve a total Cost Per Acquisition (CPA) of significantly less than 8%.

< 0 % CPA
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We help you optimise returns from your Digital Media channels, with engaged clients regularly delivering a Return On Investment (ROI) of over 25 to 1.

0 :1 ROI
conversion rate

When guests use the Rate Recommender, we see a remarkable 20% improvement in conversion rate, demonstrating the power of AI to simplify choice and drive bookings.

0 % Conversion
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Unified Dashboards

Access clear, real-time data on your marketing campaigns, website performance, and booking conversions in one place.

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Strategic Partnership

Your dedicated Client Success Manager uses these insights to help you build and execute a winning direct-booking strategy.

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Optimise Performance

Use actionable insights to continually refine your approach, drive down your Cost Per Acquisition, and maximise profit.

Testimonials

  • Muralto Madrid Princesa

    José Luis Alonso Martínez - Director

    Bookassist helped us reduce intermediation costs and regain control of our distribution strategy.

    Muralto Madrid Princesa

    65 rooms

    Madrid, Spain

  • Ilusion Hotels & Resorts Group

    Sergio Castañeda - Director Comercial

    Bookassist has enabled us to position our website as a crucial sales platform.

    Ilusion Hotels & Resorts Group

    496 rooms

    Mallorca, Spain

  • Hotel Acapulco Lloret

    Damià Font - Director

    There's a saying that going alone will get you to the end, but going together will take you further.

    Hotel Acapulco Lloret

    194 rooms

    Girona, Spain

  • Grand Hotel Kielce

    Aleksandra Chmura-Kozak - Revenue Manager

    Bookassist stepped in and designed a new customized strategy for us

    Grand Hotel Kielce

    122 rooms

    Kielce, Poland

  • Boutique Hotel Das Tigra

    Richard Voss - Marketing & Sales Manager

    Bookassist provided us with a comprehensive analysis

    Boutique Hotel Das Tigra

    78 rooms

    Vienna, Austria

  • Hotel Granville

    Philip Erskine - Business Development Manager

    We are hitting record breaking months for room nights booked

    Hotel Granville

    98 rooms

    Waterford, Ireland

  • Ambassador Hotel

    Ignazio Todaro - Hotel Manager

    The Bookassist team made us believe in the direct potential of our online presence

    Ambassador Hotel

    35 rooms

    Monaco

  • Golden Crown Hotel

    Luigi Pagliaci - Director of Sales, Marketing and Revenue

    In the last 6 months we have increased our direct revenue from bookings by 100%

    Golden Crown Hotel

    65 rooms

    Prague, Czech Republic

  • Gleneagle Hotel Group

    Valerie Steinbeck - Group Marketing & Ecommerce Manager

    We have grown our conversion rates and direct revenue by 300%

    Gleneagle Hotel Group

    156 rooms

    Killarney, Ireland

View all testimonials

FAQ

What is Bookassist Intelligence?

Bookassist Intelligence is our business analysis platform that provides real-time insights across your entire customer journey, from marketing performance to booking conversion, helping you make smarter decisions.

How is this different from other analytics tools?

Our platform is supported by a dedicated Client Success Manager. We don't just give you data; we provide the strategic support and expertise to help you interpret and act on it.

What kind of metrics can I track?

You can monitor everything from your marketing Return on Investment (ROI) and Cost Per Acquisition (CPA) to website engagement and booking platform conversion rates (CVR) and more!

What is the goal of the 'Refine' stage?

The goal is to create a perpetual cycle of growth. By constantly analysing data and refining your strategy, we ensure your business will continue to adapt, improve, and deliver results.

How does intelligence help me compete with OTAs?

By understanding your true Cost Per Acquisition (CPA) for every channel, you can strategically invest in your direct channel to make it more profitable rather than loosing control to OTAs.

The Customer Journey

Attract with Digital Media

Our primary goal is to attract your ideal guests. We use AI-powered Digital Media and omni-channel promotion, from Metasearch to targeted PPC campaigns, to capture guest attention at every touch-point of their digital journey.

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Engage with Web Design

Transform your website into a powerful asset that engages visitors. Our Web Design platform combines stunning visuals with AI-powered personalisation to hold booker interest, build desire, and drive conversion momentum.

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Convert with Booking Platform

Our next-generation Booking Platform is the ultimate conversion powerhouse designed to transform lookers into bookers. Intelligently built with AI at its core, it eliminates friction and streamlines the booking process, removing barriers and maximising your direct revenue

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Refine with Intelligence

The journey doesn't end at conversion; we constantly work with you to refine your approach. Our Bookassist intelligence platform and dedicated Client Success Managers use real-time data and strategic analysis to optimise ROI and drive down your CPA.

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