The 4 star, 103-room Hotel Ponte Sisto, located in Rome, was a Bookassist client for four years before taking the decision to try out an alternative solution with a different provider.
“We were happy with Bookassist and the hotel was performing well but we were approached by another provider who offered us a solution at a lower cost, so we opted to go with them” said Giuliana Trasmondi, Sales & Marketing Director, Hotel Ponte Sisto.
After just one year Hotel Ponte Sisto returned to Bookassist. The hotel now uses the full Direct Booking platform to include booking engine, web design and digital marketing.
“Throughout that year Bookassist continued to maintain a strong relationship with our hotel and were always at hand if we needed their opinion on anything – said Giuliana Trasmondi. We realised that Bookassist cared about our hotel and the relationships they had built up. It was the strength of these relationships and the value we ultimately realised this partnership actually brought to our business that made it a simple decision for us to return”
Bookassist’s market manager in Italy, Alberto Recanatesi, when commenting on the return of former client Hotel Ponte Sisto remarked, “Our clients, both former and current, matter to us. We work closely together and build up strong bonds. We are always very happy to see our friends return”
Bookassist® is The Direct Booking Expert™.The company develops and manages award-winning digital strategies for hotels to help them build brand online, drive direct bookings, enhance ancillary revenue and improve their profitability while reducing dependence on third parties. With over 100 staff at offices in Dublin, Madrid, Rome, Vienna and Prague, the company is a recognised innovator and authority in the direct booking space and a three-times winner of the World’s Leading Booking Engine Technology award.