Products & Services

The complete integrated 360° solution

Bookassist delivers world-class award-winning strategy and software expertise, coupled with a personalised partnership approach, to help our client hotels to unlock the power of their web presence, build strong direct booking business both online and on mobile, and successfully take control of online distribution for maximum reservations revenue, margin and profit.

We operate a complete end-to-end integrated 360° solution. The key to real success is the tight integration of all our products and services, where the combination far exceeds the already exceptional capabilities of any one of these products.

PCI DSSTrusting your online business to another company is an important decision that should not be taken lightly. At Bookassist, we take data protection and credit card security extremely seriously so that you can rest easy that your customers' data are in safe hands. Our systems are externally audited on a regular basis and feature state-of-the-art security. Our operations are fully compliant with the requirements of the Payment Card Industry's Digital Security Standards (PCI DSS) and the company is registered on the Visa Merchant Agent List.

Booking Engine

Booking Engine - Converting Looker to Booker

Bookassist Booking Engine is an award-winning world-class booking transaction platform for hotels and groups. Here are just some of the key features that have made us the solution of choice.

  • Personalised, localised and expert account management - we listen to your needs
  • Regular contact, advanced reporting and ongoing advice on growing your online bookings business
  • System built directly into your hotel website with no linking off or pop-up windows
  • Advanced CSS to match the look and feel of your hotel website
  • Linked rates let you easily manage very complex setups of rate plans and special offers
  • Dynamic pricing lets you offer price reductions based on the length of stay
  • Automatic price adjustment for family rooms based on occupant number and children’s ages
  • Meal plans configurable by the customer per room and per occupant
  • Add-ons during booking allow you to monetize and up-sell extras like airport transfer, spa treatments etc
  • Special offer and rates feeds available in XML allow your web developers to embed live information and deep links
  • Promo codes so you can offer discounts or display hidden special offers
  • Corporate system module to manage corporate client reservations and private log ins
  • Award-winning webapp booking engine for mobile
  • Facebook Apps for booking and customer reviews
  • Multiple PMS and Channel Manager integrations via XML/OTA/HTNG
  • Instant booking confirmation by email and by SMS
  • All major currencies and languages supported

Bookassist was named World's Leading Booking Engine Technology Provider at the prestigious World Travel Awards in December 2012, and was awarded Best Mobile Solution at the EyeforTravel Mobile Innovation Awards in May 2013.

Learn more about Booking Engine

Booking Engine

Digitial Marketing - Creating Demand

Building your brand online and creating demand for your website and services is critical for online business. The Bookassist Digital Marketing team creates and manages your hotel's entire online marketing strategy and continues to innovate and apply new technologies to your online business.

  • Personalised, localised and expert account management with trained Google Adwords Professionals
  • Analysis of your online status and target segments
  • Development of a comprehensive online strategy in multiple languages
  • Search engine optimisation of your site, with ongoing review
  • Development of AdWords campaigns based on search volume and segment analysis
  • Use of Booking Engine integration to Google Analytics Ecommerce to track real revenue, not just visits
  • Wider distribution via metasearch on Google Hotel Finder, TripAdvisor, Trivago and others
  • Deep linking and customised site links in AdWords
  • Social media strategy and Facebook Apps for reviews and booking
  • Comprehensive reporting and ongoing review and optimisation

Learn more about Digital Marketing

Site Builder

Web Design - Design from the Buyer's Perspective

Bookassist Web Design brings you spectacular websites built from the ground up around a dynamic content management system (CMS), so it's always easy to manage and keep fresh and up to date. Here are just some of the key features:

  • Full responsive design capability for tablet users and touch-aware
  • Personalised interaction with our designers to ensure you get what you need
  • Stunning visual design with full screen images
  • Designed from the buyer's perspective, focused on the "buy" process
  • Flexible content management system, multi-browser and platform independence
  • Award-winning webapp system for mobile
  • Deep integration with Bookassist's Booking Engine gives dynamic pricing throughout the site
  • Deep integration with Bookassist's Digital Marketing for focused landing pages and detailed tracking
  • Integrated social media and customer reviews
  • Modules for Special Events, Jobs & Hiring, Newsletters, Requests Forms
  • Tiered solutions from templates to bespoke to address all needs and budgets

Learn more about Web Designr

Distribution Manager

Distribution Manager - Intelligent Redistribution

Bookassist Distribution Manager changes the game and helps you focus on improving your hotel’s margin. Unlike other channel manager software our solution actually cares where your hotel sells online, automatically redistributing as bookings come in to favour channels with higher margin.

  • Localised support in your country and language
  • Stunning modern user interface for ease of use and quick learning
  • Hundreds of channels, with two-way capability where channels allow
  • Independent control of availability, rates, restrictions on each channel
  • Easy to link any rates and manage rate parity if required
  • Smart availability adjusts distribution as bookings come in
  • Active redistribution to favour your own website when availability is low
  • Deep integration with Booking Engine lets you manage any setup no matter how complex
  • Multiple PMS integrations via XML/OTA/HTNG
  • GDS/IDS reservations service management

Learn more about Distribution Manager

bookassist - technology & online strategy for hotels

Address: 1st Floor South Block, Rockfield Central, Dublin D16 R6V0, Ireland
Phone: +353 1 676 2913 Fax: +353 1 676 2916