News and press

Bookassist Client Gleneagle Hotel Group Wins Innovative Award at 2019 Irish Tourism Industry Awards

By Claire Sawier | On Thu, February 07, 2019

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Left to right: Valerie Steinbeck (Group Marketing & E-commerce Manager), Fionnbar Walsh (Business Development Manager Associations for Killarney Convention Centre), Orla Steinbeck (Gleneagle Group Health & Safety Manager)

Killarney based Gleneagle Hotel group has won the Best Innovative Place to Stay award at the inaugural Irish Tourism Industry Awards. The event encourages, recognises and celebrates excellence in the tourism sector.

The Best Innovative Place to Stay award award is presented to a business or organisation that has successfully developed and promoted a unique, creative and exciting innovation within overnight accommodation.

15 winning companies were selected as best in their category from 75 shortlisted finalists.

Commenting on the award Valerie Steinbeck, Group Marketing and E-commerce Manager, said:

“The ethos behind The Gleneagle Group is to be more than just a group of hotels, to offer more to our guests and to do more for them too. And so, in August 2015, in a new departure for us and a first in the Irish accommodation sector, we embarked on our most innovative project yet - to make our properties an accessible, welcoming and supportive environment for everyone.

We adopted a series of improvements and innovations to ensure our guests experience an unbroken chain of accessibility whilst on their customer journey with us. Our customer experiences begin via our advertising, websites or call centre. Each of these areas have been specifically engineered to be as user friendly as possible.

Many thanks to Bookassist for working with us in developing our websites to surpass ENAT compliance requirements and also the Level AA Conformance to Web Accessibility Guidelines”

Bookassist-built Intercontinental Park Lane London website is World’s Leading Hotel Website

By Editor | On Wed, December 05, 2018

​The website for the stunning Intercontinental Hotel Park Lane London has been voted the World’s Leading Hotel Website at the recent 2018 World Travel Awards. The elegant five-star Mayfair hotel sits on the site of the Queen’s former childhood residence in the heart of London, located between Mayfair and Knightsbridge in view of Buckingham Palace.

The Bookassist Web Design team built the Intercontinental Hotel Park Lane website as a responsive, modern, elegant presence to reflect perfectly the personality of this stunning Intercontinental property. The site employs modern design techniques such as parallax and auto-collapse elements, a design mix of full width and limited width content sections, and the use of image boxes to highlight the main elements of the property, all the while being highly optimised for digital marketing and booking conversion. Bookassist also delivered a restaurant website for the property and an intranet site.

Bookassist clients Win Big at World Luxury Awards

By Editor | On Wed, November 21, 2018

We are thrilled to see that Bookassist client Gran Hotel Son Net has been voted Best Luxury Mountain Hotel in the world in the Global categories at the recent World Luxury Hotel Awards.

The awards also featured prominent regional winners such as Bookassist client Alàbriga Hotel and Home Suites which won the Luxury All Suite Hotel award in the Southern Europe region. Bookassist is proud to provide world-class website technology, booking engine services and conversion optimisation to selected world-renowned properties and award winners around the world, with over 100 five-star independent and luxury hotels in Europe trusting Bookassist services.

Bookassist parent company Jonas acquires Leonardo to add to Hospitality portfolio

By Editor | On Mon, November 19, 2018

Markham, Ontario, November 19, 2018 - Bookassist’s parent company Jonas Software, an operating group of Constellation Software Inc.(TSX: CSU), has announced the acquisition of Leonardo Worldwide Corporate (, a leading provider of digital asset management and digital marketing solutions for the global hospitality industry. The acquisition is a key addition to the Jonas Hospitality portfolio of companies.

Jonas Hospitality already comprises Springer Miller Systems ( and MSI Solutions (, and was augmented with the acquisition of Bookassist in late 2017. The addition of Leonardo to the stable will give wider geographical market reach to all companies, as well as a broader integrated product portfolio to offer to clients of all companies.

Bookassist CEO Des O’Mahony to speak at EuroCHRIE 2018

By Editor | On Fri, November 02, 2018

​Bookassist will be participating in EuroCHRIE 2018, the 36th Annual Conference! Des O’Mahony, CEO & Founder of Bookassist will be presenting a keynote on the booking landscape in the hospitality industry.

Keynote Details:
Title: The Booking Landscape - Your Guest is as Good as Mine
Date: Thursday, 8th November 2018
Time: 09:45-10:30
Venue: Chartered Accountants House, Dublin

Click here to register for the event.

About EuroCHRIE

EuroCHRIE 2018 takes place in the Chartered Accountants House Dublin from the 7th-9th of November 2018. EuroCHRIE brings together educators from hospitality & tourism management schools and universities into a global network in close co-operation with industry representatives. Under the CHRIE umbrella, both education and industry combine their efforts to shape the future of hospitality & tourism.

Three Bookassist-built websites vie for World’s Leading Hotel Website

By Claire Sawier | On Thu, October 18, 2018

​Three Bookassist-built hotel websites have been shortlisted for the much sought after World’s Leading Hotel Website Award at the upcoming 2018 World Travel Awards.

Irish-based Parknasilla Resort in Kerry, the Intercontinental Park Lane hotel in London and Gran Hotel Son Net in Mallorca, Spain are all included in the exclusive list of stellar websites nominated for the award.

You can vote for your favourite HERE.

Intercontinental Park Lane
Parknasilla Resort
Gran Hotel Son Net
Gran Hotel Son Net

Bookassist Celebrates Winners at National Hospitality Awards

By Claire Sawier | On Tue, October 16, 2018

​The Irish National Hospitality awards now in their fifteenth year, took place in the Shelbourne Hotel yesterday.

The cream of the Irish hospitality industry was there in a bid to pick up one of the coveted awards.

Bookassist, long time supporters of the awards was proud to present the Best City Hotel award to The Westbury and the overall Best Hotel award to Ashford Castle.

Sarah White, Karl Byrne (The Westbury) with Claire Sawier (Bookassist)
Sarah White and Karl Byrne (The Westbury) with Claire Sawier (Bookassist)

Alan Vallely (Ashford Castle) with Claire Sawier (Bookassist)
Alan Vallely (Ashford Castle) with Claire Sawier (Bookassist)

Long recognised within the field of hotel website design, Bookassist celebrated its expansion into restaurant websites by offering a free smart website to One Pico, the winner of the award for Best Restaurant.

Ciaran McGill and Andrew Scott (One Pico) with Rathnam Girdhari
Ciaran McGill and Andrew Scott (One Pico) with Rathnam Girdhari (TechPros)

Credit to Paul Sherwood for the photos provided above. You can read more about the awards presented by Hospitality Ireland editor Emily Hourican here.

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