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ARCOTEL Hotels launches new group and corporate websites from Bookassist

By Des O'Mahony | On Mon, April 26, 2010

Vienna, 26 April 2010. The ARCOTEL hotel group, one of Austria’s largest private enterprises in the tourism sector, today launched its new corporate website and presented its comprehensive online strategy. The primary objective ARCOTEL wants to achieve with the website is to promote customer interaction and communication. For this purpose, particular attention was given to the customer friendliness and clearly structured layout of the site. Another focus was placed on the application of Web 2.0 technologies in order to use this medium to aquire new customers.

In developing the design and layout of its new online site, the ARCOTEL group cooperated with the leading online strategist Bookassist ( The entire website, including the ten ARCOTEL hotels in Vienna, Linz, Klagenfurt, Berlin, Hamburg, Stuttgart and Zagreb integrated in it, was created by Bookassist’s Site Builder Content Management System (CMS).

Left to right: Bookassist CEO Des O’Mahony, ARCOTEL Hotels owner Renate Wimmer, ARCOTEL Hotels CEO Manfred Mayer and Bookassist Head of Business & Operations Yahya Fetchati

Site Builder CMS also has full and seamless integration with booking engine and tracking technology, allowing ARCOTEL to track both visits and transactions, and monitor return on investment for online marketing campaigns with unprecedented detail through Bookassist’s Booking Engine integration with the Ecommerce module of Google Analytics.

Mary Collins, Head of Internet Marketing at Bookassist explains: “We have been working with ARCOTEL not just on design issues, but also on the importance of web domain strategy in order to better position the ARCOTEL brand online. For example, ARCOTEL Hotels has moved to the domain name to better reflect the international standing of the group online. Direct booking on hotel websites is the fastest growing segment of online booking, and hotels need to be properly positioned to capture and to serve that business. With this new domain and website strategy, ARCOTEL Hotels are making all the right moves.”

Manfred Mayer, CEO of ARCOTEL Hotel AG, adds, “By relaunching the website of the ARCOTEL group and the ten ARCOTEL hotels included on it, we not only underline our company’s international character, but also meet our guests’ demand for a greater number of interaction tools. Now all ARCOTEL hotels can, for example, be booked on one and the same website and guests can also post their ratings there. With these tools we provide for even faster and easier communication between guests and hotel.”

Bookassist® creates and manages successful and proven online strategies for over 2400 hotels and groups worldwide and is the industry-leading hotel booking engine and online marketing provider in Ireland. A Deloitte Fast 50 Technology Company in Ireland and in the Top 100 Deloitte Technology Companies in Europe, Bookassist has received numerous awards in Online Trade, Online Marketing, and Technological Innovation including the Irish Internet Association’s NetVisionary Award for online trade.

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