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Hotel Online  -5 Key Points on Europe Hotel Performance, 21 May

May 22 , 2020

STR COVID-19 Webinar Summary.As occupancy of open hotels in Europe has dropped dramatically, Tbilisi posted the highest occupancy level in April (25%) followed closely by London (23%).

JLL – Redesigning hotels to welcome back guests             

May 21, 2020

Plexiglas shields at check-in counters and buffet lines, sealed hotel rooms, bar seats one meter apart: Welcome to the new hotel experience.These are just some of the efforts hotel groups are introducing.

Phocuswire – Immunity passport debate shows we need a trusted guardian for digital identities

May 18, 2020

A „proof-of-immunity“ that could be certified by a national health authority following a test for Covid-19 antibodies, could drastically improve the industry’s fortunes whilst re-opening international travel for a growing number.

Yahoo News -Hotel buffets on the chopping block in post-coronavirus travel

May 12 , 2020

Contactless check-in and reduced breakfast buffets are among some of the new measures that will be adopted by Europe’s biggest tour operator, in a strong sign of what’s to come in packaged holiday travel.

CNN- What will staying in a hotel look like in the near future?

May 7, 2020

While pandemic-era policies are still being developed at hotels around the globe and will no doubt vary widely, it’s safe to say that guests will see big changes the next time they check in anywhere.

Weforum- Here’s what travelling could be like after COVID-19

May 6, 2020 

For the industry to recover, travellers will need to feel safe and confident that their health is protected.There will be a shift to touchless travel and a new health safety regime, supported by digital tools

The Irish Times – Temperature checks for guests planned for Fitzpatrick Hotels in New York

May 5, 2020

Irish hotelier John Fitzpatrick is planning a series of changes to how his two hotels in New York operate in preparation for the lifting of lockdown restrictions currently in place.

Skift- Vienna Airport to Offer $200 Coronavirus Tests to Bypass Quarantines

May 3 2020 

Passengers arriving at the airport have been required to present a health certificate showing a negative COVID-19 result which is no older than four days, or go into quarantine. Is this the new normal?

ehotelier – Thermal imaging and its potential effect on the travel and hospitality sector

May 1, 2020

First fielded during the 2003 SARS epidemic, thermal fever screening systems use cameras that detect the infrared energy invisible to the human eye.The demand for this tech is going to be greater than ever before.

Skift- European Destinations Attempt to Salvage Summer Season

April 23, 2020 

International travel is expected to drop 39% this year. That is catastrophic for an industry that accounts for more than 10% of global gross domestic product (GDP) and employs some 320 million people.

ehotelier – Rate parity or disparity?

 

April 21, 2020

it is crucial for hotels to regain control over their distribution channels. This article explains the different distribution channels of any hotel in a simple format, and represents part one of a two-part article.

Travel Weekly – Accor launches Covid-19 cleaning certification

April 17, 2020

Accor hopes the certification scheme will help reassure customers and employees that appropriate standards and cleaning protocols have been met as coronavirus restrictions are lifted and businesses reopen.

CNN – These countries are reopening after coronavirus — here’s how they’re doing it

April 16, 2020

These nations are among the first in the West to start feeling their way gradually out of the limits on daily life imposed by governments to curb the spread of the coronavirus.

Phocuswire – Five coronavirus recovery strategies for the tourism industry

April 7, 2020

Destination specialist Doug Lansky looks at recovery strategies for travel. Better insurance & access to healthcare will make people more likely to travel again.

Triptease – Cautionary tales and stories of success from recovering markets 

March 31, 2020 

A rapid recovery after COVID-19 could be on the cards but the future could still be full of many unforeseeable ups and downs.

OTA Insight- Where do we go from here? A look at the uncertain future ahead

March 31, 2020

None of us knows how this will play out. The bounce-back will definitely happen. It’s just a question of when – and how to plan for recovery given the possible scenarios.

Google – CEO Sundar Pichai announces $800 million commitment to support businesses and crisis response

March 27, 2020

Google responds to crisis with a new $800+ million crisis fund. This fund includes $340 million in Google Ad credits available to all SMBs with active accounts over the past year.

Duetto – STR- Hotels in Europe should still plan for demand this summer

March 27, 2020

For hotels in Europe, we’ve hit rock bottom, but that means the only way is up, right? The STR EMEA update webinar gave us great insight into the situation Europe-wide, but with some glimmer of hope.

Skift – Google Travel Search Is Unrecognizable as Advertising Dries Up blog

March 26, 2020

The dearth of travel advertising because of the coronavirus pandemic has made Google’s pages look almost unrecognizable. There is a silver lining though.

HSMAI – How to Be a Hospitality Sales Leader During COVID-19

March 23, 2020

HMSAI Lifetime achievement award winner Cindy Novotny advises hotel sales professionals on how to keep going during the coronavirus crisis.

Breaking travel news – Singapore rolls out new SG clean scheme

March 25, 2020 

The SG Clean campaign is a government effort to rally businesses and the public to uphold good sanitation standards and hygiene practices.

ehotelier – 5 actions a travel company should take during no demand season

May 25, 2020

No demand season doesn’t mean your travel company’s marketing and sales efforts need to stopThese five actions will guide you through how your marketing team can make the most of the low season.

Lonely Planet – 10 ways hotel stays will change after COVID-19

May 20, 2020 

As the world slowly opens up again in the wake of the COVID-19 pandemic, our hotel stays are set to be organised differently.

The Guardian – Europe plans a summer staycation after coronavirus lockdowns

May 17, 2020

With tourism in Europe representing about 10% GDP, here is the the latest on what France, Italy Spain and Greece are doing to revive their tourism industries for the summer.

Phocuswire – How airports are considering ways to reduce human contact

May 13, 2020

Airports are considering how to prepare for a post-COVID-19 air travel environment in order to protect and reassure a public wary of flying.

Skift – Ryanair to Resume 40 Percent of Flights in July With New Rules for Passengers

May 12, 2020

Ryanair on Tuesday confirmed it will return to 40% of its planned flight schedule from July 1 and will require passengers to wear face coverings and to ask crew permission to use the toilet.

Skift- Hilton’s Recovery Won’t Depend on People Flying Again: CEO

May 7, 2020

Coronavirus crippled the global travel industry, but human behavior in the economic recovery lends itself to a quicker bounce back for hotels over airlines, according to Hilton’s chief executive.

Skift – Hotels in Asia Revise Renovation Designs to Suit Post-Covid World

May 5, 2020

It’s back to the drawing board for The Prince Hotel Hong Kong, which is re-sketching its renovation plans in anticipation of changing guest behaviors brought about by the coronavirus crisis.

Skift – China is a first-mover in the global travel recovery 

May 2 , 2020

Chinese travel spiked during the Labor Day holiday but authorities set a 30 percent capacity at major tourism sites.The country recorded more than 23 million domestic tourists on May 1

Travelweek- A buffet may be out of the question, so will minibars: Resorts and more post-COVID-19

April 30, 2020

We may never return to travel as normal, as we understood it before. Things like buffet breakfast may never be seen again. So there’s a lot of things that we need to rethink

Skift- Local Travel to Benefit Most in China’s First Major Holiday Since Coronavirus Season

April 28, 2020 

The Chinese travel industry has its first chance at a rebound during the upcoming Labor Day holiday. The five-day holiday from May 1 is being seen as a test for the tourism industry.

ehotelier- How to increase repeat guests during a global crisis

April 27, 2020

when it comes to strategic decisions to revive a struggling hotel business, focusing on returning guests is more important than ever. Here’s some key things to keep in mind.

ehotelier – Planning for the future: hotel inventory management and distribution

April 23 , 2020

Here are some activities to review how you classify your rooms and configure your product so when things stablise, you will be ready with an optimized inventory.

Skift- Has Coronavirus Upended the Hotel Industry’s Main Performance Metric?

April 20, 2020

An unprecedented downturn calls for a hotel performance metric shakeup, as revenue declines don’t show just how deep the coronavirus downturn in travel really is.

Travel Weekly – Accor launches Covid-19 cleaning certification

April 17, 2020

Accor hopes the certification scheme will help reassure customers and employees that appropriate standards and cleaning protocols have been met as coronavirus restrictions are lifted and businesses reopen.

ehotelier- Accor launches day-room bookings use as private offices

April 15, 2020 

Accor is offering a day-use room package across 10 hotels in Bangkok to guests who need a private office space for the day.

Skift – Preparing for a Post COVID-19 World: 4 Ways Travel Brands Can Learn from Past Events

April 10 , 2020

It’s uncertain what the future holds for the travel industry. But there are some actions that companies can put into place now to prepare for the months and years ahead in a post-COVID-19 world.

Skift – It is April, 2025: What Would Your Letter About the Last 5 Years of Travel Say? 

April 6, 2020

This is the question Rafat Ali of Skift posed to the industry. Radical localism was just one theme.

 

Microsoft News – How to support boutique hotels during the crisis

March 27, 2020

Hotels are the ultimate bastion of hospitality in the travel industry and have been one of the hardest-hit industries during the coronavirus. Here is a few ways that travelers can help our favorite boutique hotels right now.

PhocusWire – Why the hospitality industry will be starting at point zero when the crisis subsides.

March 16, 2020

Giancarlo Carniani explains how the hotels in Italy are coping, why hoteliers are „furious“ at Booking.com and why the hospitality industry will be starting at point zero when the crisis subsides.

Triptease – Gift cards, staycations and advanced plans: Customer engagement for your recovery

March 26, 2020

Triptease share some examples from hotels that are finding ways to use website messaging to drive engagement and bookings during the Covid-19 crisis.

Leonardo – Digital marketing strategies for hotels during COVID-19: how to stay afloat and get ahead

March 24, 2020

Leonardo offers seven tips to help you maintain your competitive edge and to pave the way for a strong rebound once the Covid-19 crisis passes

ehotelier – AHLA’s Safe Stay Program endorsed by hospitality leaders

May 25, 2020

The American Hotel & Lodging Association (AHLA) announced that hospitality leaders across North America have endorsed Safe Stay, AHLA’s enhanced industry-wide cleaning guidelines.

Skift – Europe Will Reopen With a Mishmash of Travel Restrictions

May 24, 2020

With tourism in Europe representing about 10% GDP, here is the the latest on what France, Italy Spain and Greece are doing to revive their tourism industries for the summer.

Metro – Ryanair expects Europe travel surge despite masks, quarantine

May 12, 2020

Ryanair is the latest airline to announce measures aimed at reassuring customers they can safely return to planes with compulsory masks by far the most common proposal so far.

Skift -Booking Holdings Sees First Signs of Changing Traveler Behavior Brought on by Pandemic

May 7 , 2020

Booking Holdings officials said they see a shift toward alternative accommodations when travelers are booking stays at least two months in advance. But this trend won’t necessarily stick over the long term.

Skift – Egyptian Hotels Reopen Only to Domestic Travelers and With Strict Conditions

May 5, 2020

Egypt’s low-density, domestic-only initial hotel reopening is a model likely to be replicated around the world during the early travel recovery. A model likely to be replicated around the world during the early travel recovery.

Phocuswire – Hospitality reports point to uptick in hotel activity

May 1, 2020

For Europe, occupancy is up to 11.6% from a low of 7% a few weeks earlier. And in China, occupancy is also slowly increasing, now above 35%

THN – 6 tactics we can learn from hotels in Sweden who remain open during COVID-19

April 30, 2020

Contrasting sharply with the rest of Europe and beyond, Sweden has only imposed relatively lenient restrictions, meaning that most hotels and restaurants remain open despite the COVID-19 situation

THN – 6 tactics we can learn from hotels in Sweden who remain open during COVID-19

April 30, 2020

Contrasting sharply with the rest of Europe and beyond, Sweden has only imposed relatively lenient restrictions, meaning that most hotels and restaurants remain open despite the COVID-19 situation

Skift – Hilton follows Marriott, Airbnb with cleanliness initiative amid coronavirus pandemic

April 28, 2020

Hilton is partnering with the company behind Lysol, as well as the Mayo Clinic, to better ensure cleanliness in its hotels — part of a hygienic industry trend in the wake of the new coronavirus.

ehotelier – Anantara Hotels implements “Stay With Peace of Mind” programme

April 27, 2020

Anantara Hotels, with a portfolio of 41 hotels  has announced plans to implement sweeping new health and hygiene measures to reassure travellers of a renewed focus on guest wellbein

Skift – Asia’s Hotels Warming Up to Automation Thanks to Growing Social Distancing Norms

April 22, 2020

Automation is likely to gain traction in hospitality as hotels look to re-strategize and implement fresh solutions as social distancing becomes a norm even as lockdowns are eased.

Straits times – Check into these hotels‘ virtual worlds across the globe

April 19, 2020

Hotels around the world stay visible with good-life digital content – virtual family dance parties, online poetry and livestreams of baby elephants.

Skift- Booking.com applies for help to pay salaries and cuts advertising spend.

April 16 , 2020

Booking.com has asked for government support as the number of bookings plunges to 15% of those of a year ago. Advertising spend will reduce to $1bn from $5 in 2019

Skift – What Shape Would the Travel Industry Recovery Look Like?

April 12, 2020

Depending on how much of an optimist or realist or pessimist you are these days, you can certainly find your travel industry recovery shape in this one slide from McKinsey here.

BTN- Marriott updates cancellation policy to woo travellers

April 9, 2020

Marriott International has updated its cancellation policy as it seeks to encourage travellers into booking hotel rooms once the worst of the coronavirus pandemic is past.

Travolution – Under fire OTAs defend ‘Force Majeure’ cancellation policy changes

April 3, 2020

Leading OTAs have defended new refund policies after criticism from hoteliers and hospitality providers about changes in terms and conditions due to the COVID-19 crisis.

Skift – UK Hotels Get a Little Lift From Block Bookings for Crisis Workers

March 27, 2020

With the world adjusting to new lockdown measures, many hotels are understandably closing. However, the hospitality sector shouldn’t rule out a surge in demand from one type of customer — the crisis worker.

PhocusWire – Expedia will refund guests during COVID-19 outbreak regardless of existing booking policy

March 23, 2020

Expedia group appealed last week to hoteliers to join a worldwide program put in place by the company to assist with the thousands of cancellations from guests due to the COVID-19 coronavirus.

Triptease: Three segments to focus on in your response to COVID-19

March 26, 2020

What the latest search and booking data for hotels in Hong Kong tells us about the segments bouncing back quickest.

Skift – How Should Hotels Set Room Rates Now and After the Coronavirus Crisis?

March 20, 2020

Managing room rates and marketing offers is critical to making the most of a rebound in demand. Hotel will open again and need to be smart about pricing now.